Zeng S., Dror M. (auth.) Formulating Principal-Agent Service Contracts for a Revenue Generating Unit

Springer, 2015 2016. — 129 p. — (SpringerBriefs in Operations Management). — ISBN: 9783319186719, 9783319186726This book examines contractual options for a performance based contract between an owner of a revenue generating unit and a repair agent for such unit. The framework of the analysis is that of economists' principal-agent problem. The contractual options of a principal and an agent are modeled as a Markov process with an undetermined time horizon. For a risk neutral principal, the authors identify the conditions under which a principal contracts with a risk-neutral, risk-averse, or risk-seeking agent and derive the principal's optimal offer together with the agent's optimal service capacity response. In essence, the book provides an extensive formulating analysis of principal-agent contracts given any exogenous parameter values. Ultimately a small number of formulas cover a large spectrum of principal-agent conditions.The Basic Principal-Agent
Risk-Neutral Agent
Risk-Averse Agent
Risk-Seeking Agent