Brake D. DK Essential Managers: Dealing With E-mail

Penguin, 2003. – 72 p. – ISBN: 0756662737, 9780756662738.
The explosive growth in e-mail use has revolutionized business communication. E-mail provides a cheap, easy-to-use, almost instantaneous way to communicate with people all around the world. However, it also presents new organizational, technical, and legal challenges. Dealing with E-mail uses everyday language to clearly explain the various features of your e-mail software, shows you how to organize your e-mail efficiently and write precise e-mails, and clarifies the legal issues that arise from using e-mail. With 101 practical tips and a self-assessment questionnaire that allows you to evaluate your e-mailing skills, this book will help you discover the benefits that e-mail can bring to your organization, and enable you to employ this communication medium to the full.