Khosrow-Pour Mehdi (ed.) Global Business: Concepts, Methodologies, Tools and Applications. Volumes 1-4

Business Science Reference; IGI Global, 2011. — 2629 p. — ISBN 978-1-60960-587-2 (hardcover), ISBN 978-1-60960-588-9 (ebook).Global business is an integral part of our modern economy. Most companieslarge or small, international or localare affected by the global marketplace. The growing number of agents in the international market creates strong demand for timely and insightful scholarship in the field.Global Business: Concepts, Tools, and Methodologies is designed to provide students and scholars with an in-depth body of knowledge from the cutting-edge of modern business research. This multi-volume reference examines critical issues and emerging trends in global business. With topics ranging from managing new information technology in global business operations to ethics and communication strategies, this collection is a valuable reference tool for academics and practitioners alike.Volume I
Fundamental Concepts and Theories
This section serves as a foundation for this exhaustive reference tool by addressing crucial theories essential to the understanding of global business Chapters found within these pages provide an excellent framework in which to position global business within the field of information science and technology Insight regarding the critical incorporation of global measures into global business is addressed, while crucial stumbling blocks of this field are explored With a little over chapters comprising this foundational section, the reader can learn and chose from a compendium of expert research on the elemental theories underscoring the global business discipline.Marketing Strategy, Technology and Modes of Entry in Global Retailing
Rajagopal, Monterrey Institute of Technology and Higher Education, ITESM, Mexico
The Business Value of E-Collaboration: A Conceptual Framework
Lior Fink, Ben-Gurion University of the Negev, Israel
Virtual Corporations
Sixto Jesús Arjonilla-Domínguez, Freescale Semiconductor, Inc, Spain
José Aurelio Medina-Garrido, Cadiz University, Spain
E-Business Strategy in Franchising
Ye-Sho Chen, Louisiana State University, USA
Chuanlan Liu, Louisiana State University, USA
Qingfeng Zeng, Shanghai University of Finance and Economics, China
E-Business Strategy and Firm Performance
Jing Quan, Perdue School of Business, USAConservation of Information and e-Business Success and Challenges: A Case Study
Huilien Tung, Auburn University, USA
Hsiang-Jui Kung, Georgia Southern University, USA
Désirée S Lawless, Woodward, USA
Donald A Sofge, Naval Research Laboratory, USA
William F Lawless, Paine College, USA
Demand Driven Web Services
Zhaohao Sun, University of Ballarat, Australia
Dong Dong, Hebei Normal University, China
John Yearwood, University of Ballarat, Australia
Between Supply and Demand: Coping with the Impact of Standards Change
Tineke M Egyedi, Delft University of Technology, The Netherlands
Engagement, Immersion, and Learning Cultures: Project Planning and
Decision Making for Virtual World Training Programs
Christopher Keesey, Ohio University, USA
Sarah Smith-Robbins, Indiana University, USA
Learning Space in Virtual Environments: Understanding the Factors Influencing Training Time
M Kyritsis, Brunel University, UK
S R Gulliver, University of Reading, UK
S Morar, Consultant, UK
Business Analytics Success: A Conceptual Framework and an Application to Virtual Organizing
Hindupur Ramakrishna, University of Redlands, USA
Avijit Sarkar, University of Redlands, USA
Jyoti Bachani, University of Redlands, USA
An Overview of International Intellectual Capital (IC) Models and Applicable Guidelines
Tomás M Bañegil Palacios, University of Extremadura, Spain
Ramón Sanguino Galván, University of Extremadura, Spain
Business Models and Organizational Processes Changes
Helena Halas, SETCCE, Slovenia
Tomaž Klobučar, Jožef Stefan Institute & SETCCE, Slovenia
Guidelines for Preparing Organizations in Developing Countries for Standards-Based B2B
Lena Aggestam, University of Skövde, Sweden
Eva Söderström, University of Skövde, SwedenDevelopment and Design Methodologies
This section provides in-depth coverage of conceptual architecture frameworks to provide the reader with a comprehensive understanding of the emerging technological developments within the field of global business Research fundamentals imperative to the understanding of developmental processes within information/knowledge management are offered From broad examinations to specific discussions on electronic tools, the research found within this section spans the discipline while offering detailed, specific discussions From basic designs to abstract development, these chapters serve to expand the reaches of development and design technologies within the global business community
This section includes more than contributions from researchers throughout the world on the topic of global business.Building Business Value in E-Commerce Enabled Organizations: An Empirical Study
M Adam Mahmood, University of Texas at El Paso, USA
Leopoldo Gemoets, University of Texas at El Paso, USA
Laura Lunstrum Hall, University of Texas at El Paso, USA
Francisco J López, Macon State College, USA
Enhancing the Preparedness of SMEs for E-Business Opportunities by Collaborative Networks
Heiko Duin, BIBA Bremer Institut für Produktion und Logistik GmbH, Germany
Klaus-Dieter Thoben, BIBA Bremer Institut für Produktion und Logistik GmbH, Germany
An Information Technology Planning Framework for an Industry Cluster
Albert Wee Kwan Tan, National University of Singapore, Singapore
Linking Information Technology, Knowledge Management, and Strategic Experimentation
V K Narayanan, Drexel University, USA
Collaborative Enterprise Architecture for Municipal Environments
Leonidas G Anthopoulos, Hellenic Ministry of Foreign Affairs, Greece
Using Enterprise Architecture to Transform Service Delivery: The US
Federal Government’s Human Resources Line of Business
Timothy Biggert, IBM Global Business Services, USA
Kumal Suryavanishi, IBM Global Business Services, USA
Ryan Kobb, IBM Global Business Services, USA
An Application of Multi-Criteria Decision-Making Model to Strategic Outsourcing for Effective Supply-Chain Linkages
N K Kwak, Saint Louis University, USA
Chang Won Lee, Jinju National University, KoreaReverse Supply Chain Design: A Neural Network Approach
Kishore K Pochampally, Southern New Hampshire University, Manchester, USA
Surendra M Gupta, Northeastern University, Boston, USA
Semantic Interoperability Enablement in E-Business Modeling
Janina Fengel, University of Applied Sciences Darmstadt, Germany
Semantic Competence Pull: A Semantics-Based Architecture for Filling Competency Gaps in Organizations
Ricardo Colomo-Palacios, Universidad Carlos III de Madrid, Spain
Marcos Ruano-Mayoral, Universidad Carlos III de Madrid, Spain
Juan Miguel Gómez-Berbís, Universidad Carlos III de Madrid, Spain
Ángel García-Crespo, Universidad Carlos III de Madrid, Spain
Model on Knowledge-Governance: Collaboration Focus and
Communities of Practice
Eduardo Bueno Campos, University of Madrid, Spain
Carlos Merino Moreno, University of Madrid, Spain
Reinaldo Plaz Landaeta, University of Madrid, Spain
Knowledge Integration through Inter-Organizational Virtual Organizations
Montserrat Boronat Navarro, Universitat Jaume I, Spain
Ana Villar López, Universitat Jaume I, Spain
The Development of Knowledge and Information Networks in Tourism Destinations
Júlio da Costa Mendes, University of Algarve, Portugal
Designing Digital Marketplaces for Competitive Advantage
Dinesh Rathi, University of Alberta, Canada
Lisa M Given, University of Alberta, Canada
Business Models for Insurance of Business Web Services
Liu Wenyin, City University of Hong Kong, China & CityU-USTC Advanced Research Institute, China
An Liu, University of Science & Technology of China, China & City University of Hong Kong, China & CityU-USTC Advanced Research Institute, China
Qing Li, City University of Hong Kong, China & CityU-USTC Advanced Research Institute, China
Liusheng Huang, University of Science & Technology of China, China & CityU-USTC Advanced Research Institute, China
Business Model of Internet Banks
Jean-Michel Sahut, Amiens School of Management, FranceA Reverse Auction-Based E-Business Model for B2C Service Markets
Tobias Kollmann, University of Duisburg-Essen, Germany
Matthias Häsel, University of Duisburg-Essen, Germany
Multi-Tier Design Assessment in the Development of Complex
Organizational Systems
Melissa A Dyehouse, Purdue University, USA
John Y Baek, Center for Advancement of Informal Science Education, USA
Richard A Lesh, Indiana University, USA
EBDMSS: A Web-Based Decision Making Support System for Strategic
E-Business Management
Fen Wang, Central Washington University, USA
Natalie Lupton, Central Washington University, USA
David Rawlinson, Central Washington University, USA
Xingguo Zhang, Aging and Disability Service Administration, USATools and Technologies
This section presents an extensive coverage of various tools and technologies available in the field of global business that practitioners and academicians alike can utilize to develop different techniques These chapters enlighten readers about fundamental research on the many methods used to facilitate and enhance the integration of this worldwide industry by exploring the usage of such tools as supply chain design, IT strategy, and new business models, all increasingly pertinent research areas It is through these rigorously researched chapters that the reader is provided with countless examples of the up-and-coming tools and technologies emerging from the field of global business With more than chapters, this section offers a broad treatment of some of the many tools and technologies within the global business community.MICA: A Mobile Support System for Warehouse Workers
Christian R Prause, Fraunhofer FIT, Germany
Marc Jentsch, Fraunhofer FIT, Germany
Markus Eisenhauer, Fraunhofer FIT, Germany
Fuzzy Modelling for Integrated Strategic Planning for Information Systems and Business Process Design
Dimitris K Kardaras, Athens University of Economics and Business, Greece
Bill Karakostas, City University, UK
Human Resources in the Balanced Scorecard System
Juha Kettunen, Turku University of Applied Sciences, Finland
The Role of HRIS in Crisis Response Planning
Amy E Hurley-Hanson, Chapman University, USAConcepts, Technology, and Applications in E-Mentoring
Ricardo Colomo-Palacios, Universidad de Carlos III, Spain
Juan Miguel Gómez-Berbís, Universidad de Carlos III, Spain
Angel Garcia-Crespo, Universidad de Carlos III, Spain
Cristina Casado-Lumbreras, Universidad Complutense, Spain
E-Recruitment in Emerging Economies
Pramila Rao, Marymount University, USAVolume II
E-Logistics: The Slowly Evolving Platform Underpinning E-Business
Kim Hassall, University of Melbourne, Australia
E-Business Perspectives through Social Networks
Mahesh Raisinghani, Texas Women’s University, USA
Elon Marques, University of Dallas, USA
Designing E-Business Applications with Patterns for Computer Mediated Interaction
Stephan Lukosch, Delft University of Technology, The Netherlands
Till Schümmer, FernUniversität in Hagen, Germany
Business Artifacts for E-Business Interoperability
Youakim Badr, INSA-Lyon, France
Nanjangud C Narendra, IBM Research India, India
Zakaria Maamar, Zayed University, UAE
Adaptive Web Presence and Evolution through Web Log Analysis
Xueping Li, University of Tennessee, USA
On-Line Credit Card Payment Processing and Fraud Prevention for E-Business
James G Williams, University of Pittsburgh, USA
Wichian Premchaiswadi, Siam University, Thailand
Achieving Electric Restoration Logistical Efficiencies During Critical
Infrastructure Crisis Response: A Knowledge Management Analysis
Teresa Durbin, San Diego Gas and Electric, USA
Murray E Jennex, San Diego State University, USA
Eric Frost, San Diego State University, USA
Robert Judge, San Diego State University, USA
Assessing the Impact of Mobile Technologies on Work-Life Balance
Sharon Cox, Birmingham City University, UKMigration of Legacy Information Systems
Teta Stamati, National and Kapodistrian University of Athens, Greece
Panagiotis Kanellis, National and Kapodistrian University of Athens, Greece
Konstantina Stamati, National and Kapodistrian University of Athens, Greece
Drakoulis Martakos, National and Kapodistrian University of Athens, Greece
Policy Technologies for Security Management in Coalition Networks
Seraphin B Calo, IBM Research, USA
Clare-Marie Karat, IBM Research, USA
John Karat, IBM Research, USA
Jorge Lobo, IBM Research, USA
Robert Craven, Imperial College, UK
Emil Lupu, Imperial College, UK
Jiefei Ma, Imperial College, UK
Alessandra Russo, Imperial College, UK
Morris Sloman, Imperial College, UK
Arosha Bandara, The Open University, UK
Teleworker’s Security Risks Minimized with Informal Online Information Technology Communities of Practice
Loreen Marie Powell, Bloomsburg University of Pennsylvania, USA
Ontologically Enhanced RosettaNet B2B Integration
Paavo Kotinurmi, Helsinki University of Technology, Finland
Armin Haller, National University of Ireland - Galway, Ireland
Eyal Oren, Vrije Universiteit Amsterdam, The Netherlands
Data Mining in Franchising
Ye-Sho Chen, Louisiana State University, USA
Grace Hua, Louisiana State University, USA
Bob Justis, Louisiana State University, USA
Developing a Corporate Memory as a Competitive Advantage in the ICT Sector
Arla Juntunen, Helsinki School of Economics, Finland
City Boosterism through Internet Marketing: An Institutional Perspective
María Isabel Huerta-Carvajal, Universidad de las Americas-Puebla, Mexico
Luis Felipe Luna-Reyes, Universidad de las Americas-Puebla, Mexico
Learning Organizations or Organizations for Learning? How Small Firms can Learn
from Planned and Random Technical Problem-Solving: Implications for Technical Education
Corrado lo Storto, Universitá di Napoli Federico II, ItalyUtilization and Application
This section discusses a variety of applications and opportunities available that can be considered by practitioners in developing viable and effective global business programs and processes This section includes over chapters that review numerous business aspects, such as IT diffusion, e-human
resource management, and e-commerce development Also explored in this section is the use of organizational learning during operational change in business Contributions included in this section provide excellent coverage of today’s business community and how research into global business is impacting the social fabric of our present-day global village.Risk Assessment in Virtual Enterprise Networks: A Process-Driven Internal Audit Approach
Nikolaos A Panayiotou, National Technical University of Athens, Greece
Stylianos Oikonomitsios, CIA, Consultant, Greece
Christina Athanasiadou, Ernst & Young, Greece
Sotiris P Gayialis, National Technical University of Athens, Greece
eInsurance: Developing Customer-Firendly Electronic Insurance Services from the Novel Project Perspective
Aki Ahonen, OP Bank Group Central Cooperative, Finland
Jarno Salonen, VTT Technical Research Centre of Finland, Finland
Raija Järvinen, National Consumer Research Centre, Finland
Jouni Kivistö-Rahnasto, Tampere University of Technology, Finland
A Qualitative Study of Knowledge Management: The Multinational Firm Point of View
Patrocinio Zaragoza-Sáez, University of Alicante, Spain
Enrique Claver-Cortés, University of Alicante, Spain
Diego Quer-Ramón, University of Alicante, Spain
Adoption and Success of E-HRM in European Firms
Eleanna Galanaki, Athens University of Economics and Business, Greece
Leda Panayotopoulou, Athens University of Economics and Business, Greece
A Case Study of a Data Warehouse in the Finnish Police
Arla Juntunen, Helsinki School of Economics, Finland & Finland’s Government Ministry of the Interior, Finland
Exploring the Relation between the Use of HRIS and their Implementation in Spanish Firms
José Antonio Fernández-Sánchez, University of Alicante, Spain
Susana de Juana-Espinosa, University of Alicante, Spain
Jorge Valdés-Conca, University of Alicante, SpainThe Diffusion of HRITs Across English- Speaking Countries
Miguel R Olivas-Luján, Clarion University of Pennsylvania, USA & Tecnológico de Monterrey, México
Gary W Florkowski, Katz Graduate School of Business, USA
The ‘Knock-on’ Effect of E-Business upon Graphic Design SMEs in South Wales
Lyndon Murphy, University of Wales Newport, UK
Joanna Jones, University of Wales Newport, UK
Huw Swayne, University of Glamorgan, UK
Brychan Thomas, University of Glamorgan, UK
“eSME Slovenia”: Initiative and Action Plan for the Accelerated Introduction of E-Business in SMEs
Andreja Pucihar, University of Maribor, Slovenia
Gregor Lenart, University of Maribor, Slovenia
Simulating E-Business Innovation Process Improvement with Virtual Teams
Across Europe and Asia
Kenneth D Strang, APPC International Market Research, USA & University of
Central Queensland, Australia
Cliff E L Chan, Mitsubishi Electric, Singapore
Organizational Learning During Changes in Estonian Organization
Ruth Alas, Estonian Business School, Estonia
E-Business Adoption by Jordanian Banks: An Exploratory Study of the Key
Factors and Performance Indicators
Ali Alawneh, Philadelphia University, Jordan
Hasan Al-Refai, Philadelphia University, Jordan
Khaldoun Batiha, Philadelphia University, Jordan
The Influence of Internet Security on E-Business Competence in Jordan:
An Empirical Analysis
Amin Ahmad Shaqrah, Alzaytoonah University of Jordan, Jordan
Internet Adoption from Omani Organizations’ Perspective: Motivations and Reservations
Khamis Al-Gharbi, Sultan Qaboos University, Sultanate of Oman
Ahlam Abdullah AlBulushi, Sultanate of Oman
Snapshot of Personnel Productivity Assessment in Indian IT Industry
Thamaraiselvan Natarajan, NITT-National Institute of Technology Tiruchirappalli, India
Saraswathy R Aravinda Rajah, NITT-National Institute of Technology Tiruchirappalli, India
Sivagnanasundaram Manikavasagam, NITT-National Institute of Technology
Tiruchirappalli, IndiaThe Critical Success Factors and Integrated Model for Implementing
E-Business in Taiwan’s SMEs
Te Fu Chen, Graduate Institute of Central Asia, Chin Yung University, Taiwan
E-Commerce Development in China: An Exploration of Perceptions and Attitudes
Antonis C Stylianou, University of North Carolina at Charlotte, USA
Stephanie S Robbins, University of North Carolina at Charlotte, USA
Pamela Jackson, Fayetteville State University, USA
Dynamic Maintenance in ChinaGrid Support Platform
Hai Jin, Huazhong University of Science and Technology, China
Li Qi, Huazhong University of Science and Technology, China
Jie Dai, Huazhong University of Science and Technology, China
Yaqin Luo, Huazhong University of Science and Technology, China
Engineering Design at a Toyota Company: Knowledge Management
and the Innovative Process
Darius Mehri, University of California - Berkeley, USA
The Internet and SMEs in Sub-Saharan African Countries: An Analysis in Nigeria
Princely Ifinedo, University of Jyväskylä, Finland
E-Business and Nigerian Financial Firms Development: A Review of Key Determinants
Uchenna Cyril Eze, Multimedia University, Malaysia
Lessons Learned from the NASA Astrobiology Institute
Lisa Faithorn, NASA Ames Research Center, USA
Baruch S Blumberg, Fox Chase Cancer Center, USA
Influencing Factors and the Acceptance of Internet and E-Business
Technologies in Maritime Canada’s SMEs: An Analysis
Princely Ifinedo, Cape Breton University, Canada
An Analysis of the Latin American Wireless Telecommunications Market
Portfolios of Telefonica and America Movil
Steven R Powell, California State Polytechnic University, USA
Exploring Organizational Learning and Knowledge Exchange through Poetry
Louise Grisoni, Bristol Business School, UKHybrid Value Creation in the Sports Industry: The Case of a Mobile Sports
Companion as IT-Supported Product-Servce-Bundle
Jan Marco Leimeister, Kassel University, Germany
Uta Knebel, Technische Universitaet Muenchen, Germany
Helmut Krcmar, Technische Universitaet Muenchen, Germany
Management Information System in Higher Education
Juha Kettunen, Turku University of Applied Sciences, FinlandVolume III
Organizational and Social Implications
This section includes a wide range of research pertaining to the social and organizational impact of global business around the world Chapters introducing this section critically analyze interoperability, collaboration, synergy and interpersonal communication/knowledge sharing Additional chapters included in this section look at trust and tension in telework practices, which has been recognized as one of the main causes of the collapse of a large number of dot-com companies With chapters the discussions presented in this section offer research into the integration of global global business as well as implementation of ethical considerations for all organizations.Business Relationships and Organizational Structures in E-Business
Fang Zhao, Royal Melbourne Institute of Technology, Australia
Exploring the Link between Flexible Work and Organizational Performance
Eva Rimbau-Gilabert, Open University of Catalonia (UOC), Spain
E-Business Interoperability and Collaboration
Alexander Kipp, High Performance Computing Center Stuttgart, Germany
Lutz Schubert, High Performance Computing Center Stuttgart, Germany
Assessing Relational E-Strategy Supporting Business Relationships
Anne-Marie Croteau, Concordia University, Canada
Anne Beaudry, Concordia University, Canada
Justin Holm, Concordia University, Canada
Collaborative Synergy and Leadership in E-Business
Kenneth David Strang, Central Queensland University, Australia
Collaborative Learning Experiences in Teaching of E-Business Management
Wael Assaf, Scuola Superiore ISUFI - University of Salento, Italy
Gianluca Elia, Scuola Superiore ISUFI - University of Salento, Italy
Ayham Fayyoumi, Scuola Superiore ISUFI - University of Salento, Italy
Cesare Taurino, Scuola Superiore ISUFI - University of Salento, ItalyTrust, Virtual Teams, and Grid Technology
Genoveffa (Jeni) Giambona, University of Reading, UK
Nicholas LJ Silburn, Henley Business School, UK
David W Birchall, Henley Business School, UK
Examining Tensions in Telework Policies
Jennifer L Gibbs, Rutgers University, USA
Craig R Scott, Rutgers University, USA
Young Hoon Kim, Rutgers University, USA
Sun Kyong Lee, Rutgers University, USA
Workplace Safety and Personnel Well-Being: The Impact of Information Technology
T Fagbe, ATT Safety Technologies, Nigeria
O D Adekola, Babcock University, Nigeria
The Impact of Missing Skills on Learning and Project Performance
James Jiang, University of Central Florida, USA
Gary Klein, University of Colorado in Colorado Springs, USA
Phil Beck, Southwest Airlines, USA
Eric TG Wang, National Central University, Taiwan
Recruiting, Selecting and Motivating Human Resources:
Methodological Analysis and Case Studies Applications
Konstantinos C Zapounidis, Aristotle University of Thessaloniki, Greece
Glykeria Kalfakakou, Aristotle University of Thessaloniki, Greece
Knowledge Management in SMEs Clusters
Josep Capó-Vicedo, Universitat Politècnica de València, Spain
José V Tomás-Miquel, Universitat Politècnica de València, Spain
Manuel Expósito-Langa, Universitat Politècnica de València, Spain
Visualizing Knowledge Networks and Flows to Enhance
Organizational Metacognition in Virtual Organizations
Mark E Nissen, Naval Postgraduate School, USA
The Multicultural Organization: A Histroric Organizational Theory for Gaining Competitiveness in Global Business Environment
Tongo Constantine Imafidon, Covenant University, Nigeria
Multinational Intellect: The Synergistic Power of Cross
Cultural Knowledge Networks
Leslie Gadman, London South Bank University, UK
Robert Richardson, Mental Health Associates, USA
Knowledge Transfer within Multinational Corporations: An Intercultural Challenge
Parissa Haghirian, Sophia University, Japan
Understanding the Use of Business-to-Employee (B2E) Portals in an
Australian University through the Employee Lens: A Quantitative Approach
Md Mahbubur Rahim, Monash University, Australia
Mohammad Quaddus, Curtin University, Australia
Mohini Singh, RMIT University, Australia
Media Channel Preferences of Mobile Communities
Peter J Natale, Regent University, USA
Mihai C Bocarnea, Regent University, USA
Consumer Information Sharing
Jonathan Foster, University of Sheffield, UK
Angela Lin, University of Sheffield, UK
The Benefits of Home-Based Working’s Flexibility
Diana Benito Osorio, Universidad Rey Juan Carlos–Madrid, SpainManagerial Impact
This section presents contemporary coverage of the social implications of global business, more specifically related to the corporate and managerial utilization of strategy and resource planning Core ideas such as training and continuing education of human resources in modern organizations are discussed throughout these chapters Issues, such as a conceptual model to show how managers evaluate internal (relative advantage and compatibility of adopting an innovation) and external (competitive pressure and partner conflict) determinants that affect the intention to adopt technological innovations in global business, are discussed Equally as crucial, chapters within this section discuss how low-cost Internet commercialization has led to much more widespread adoption of inter-organizational information systems Also in this section is a focus on finding a solution to deal with Internet empowered customers and to learn how to apply technologies demanded in the new digital economy.Optimizing the Configuration of Development Teams Using EVA: The Case of Ongoing Project Adjustments Facing Personnel Restrictions
Alexander Baumeister, Saarland University, Germany
Alexander Floren, Saarland University, Germany
The Impact of Labour Flexibility and HRM on Innovation
Haibo Zhou, Erasmus University Rotterdam, The Netherlands
Ronald Dekker, Delft University of Technology, The Netherlands & ReflecT at Tilburg University, The Netherlands
Alfred Kleinknecht, Delft University of Technology, The NetherlandsPersonnel Performance Management in IT eSourcing Environments
Adrián Hernández-López, Universidad Carlos III de Madrid, Spain
Ricardo Colomo-Palacios, Universidad Carlos III de Madrid, Spain
Ángel García-Crespo, Universidad Carlos III de Madrid, Spain
Fernando Paniagua Martín, Universidad Carlos III de Madrid, Spain
Pedro Soto Acosta, University of Murcia, Spain
E-HRM in Turkey: A Case Study
Yonca Gürol, Yildiz Technical Unversity, Turkey
R Ayşen Wolff, Haliç University, Turkey
Esin Ertemsir Berkin, Yildiz Technical University, Turkey
Performance Management in Software Engineering
Markus Ilg, Vorarlberg University of Applied Sciences, Austria
Alexander Baumeister, Saarland University, Germany
Strategy and Structure in a Virtual Organization
Nazim Ahmed, Ball State University, USA
Ray Montagno, Ball State University, USA
Sushil Sharma, Ball State University, USA
Assessment Strategies for Servant Leadership Practice and Training in the Virtual Organization
Darin R Molnar, eXcolo Research Group, USA
E-Leadership Styles for Global Virtual Teams
Petros Chamakiotis, University of Bath, UK
Niki Panteli, University of Bath, UK
Strategising Impression Management in Corporations: Cultural Knowledge as Capital
Caroline Kamau, Southampton Solent University, UK
Agile Alignment of Enterprise Execution Capabilities with Strategy
Daniel Worden, RuleSmith Corporation, Canada
Governance of Virtual Networks: Case of Living and Virtual Laboratories
Brane Semolic, University of Maribor, Slovenia
Jure Kovac, University of Maribor, Slovenia
Decision-Making for Location of New Knowledge Intensive Businesses on
ICT Sector: Portuguese Evidences
João J Ferreira, University of Beira Interior, Portugal
Carla S Marques, University of Trás-os-Montes e Alto Douro, Portugal
Cristina Fernandes, University of Beira Interior, PortugalExecutive Judgement in E-Business Strategy
Valerie Baker, University of Wollongong, AustraliaT
im Coltman, University of Wollongong, Australia
Prioritizing Corporate R&D Capabilities: The Intellectual Capital Perspective
Yuan-Chieh Chang, National Tsing Hua University, Taiwan
Pei-Ju Yu, Chunghua Institution for Economic Research, Taiwan
Hui-Ru Chi, National Changhua University of Education, Taiwan
E-Business in Supply Chain Management
Claudia-Maria Wagner, Dublin Institute of Technology, Ireland
Edward Sweeney, Dublin Institute of Technology, Ireland
Global Account Management (GAM): Creating Companywide and
Worldwide Relationships to Global Customers
Svend Hollensen, University of Southern Denmark, Denmark
Vlad Stefan Wulff, University of Southern Denmark, Denmark
An Overview of Executive Information Systems (EIS) Research in
South Africa
Udo Richard Averweg, eThekwini Municipality and University of KwaZulu-Natal,
South Africa
Managerial Succession and E-Business
Anthonia Adenike Adeniji, Covenant University, NigeriaCritical Issues
This section contains chapters addressing issues such as business as a social institution, social capital theory, advancing women in the workplace through technology, management theory, digital divide, and copyright in business, to name a few Within the chapters, the reader is presented with an in-depth analysis of the most current and relevant issues within this growing field of study Issues, such as the current state of cultural integration of the workplace, are discussed Crucial questions are addressed and alternatives offered, such as the divergence between the expected and realized degrees of innovation in business to business management Rounding out this section is a look at scientific and technological revolutions, and their implications on different institutions and enterprises.Sociotechnical Issues of Tele-ICU Technology
Peter Hoonakker, University of Wisconsin-Madison, USA
Kerry McGuire, University of Wisconsin-Madison, USA
Pascale Carayon, University of Wisconsin-Madison, USA
Contributions of Social Capital Theory to HRM
Marina Burakova-Lorgnier, ECE-INSEEC Research Laboratory, University of Montesquieu Bordeaux 4, FranceSocial Capital and Third Places through the Internet: Lessons from a Disadvantaged Swedish Community
Duncan Timms, University of Stirling, Scotland
Sara Ferlander, Södertörn University, Sweden
Cross-Cultural Challenges for Information Resources Management
Wai K Law, University of Guam, GuamVolume IV
The Role of Culture in Business Intelligence
Jore Park, IndaSea, Inc, USA
Wylci Fables, IndaSea, Inc, USA
Kevin R Parker, Idaho State University, USA
Philip S Nitse, Idaho State University, USA
Contested Terrain: Place, Work and Organizational Identities
John Willy Bakke, Telenor Research and Innovation, Norway
Tom Erik Julsrud, Telenor Research and Innovation, Norway
Evolutionary Diffusion Theory
Linda Wilkins, RMIT University, Australia
Paula Swatman, University of South Australia, Australia
Duncan Holt, RAYTHEON, Australia
Advancing Women in the Digital Economy: eLearning Opportunities for Meta-Competency Skilling
Patrice Braun, University of Ballarat, Australia
Interventions and Solutions in Gender and IT
Amy B Woszczynski, Kennesaw State University, USA
Janette Moody, The Citadel, USA
Ethical Issues Arising from the Usage of Electronic Communications
in the Workplace
Fernando AA Lagraña, Webster University Geneva, Switzerland & Grenoble
École de Management, France
Ethics in E-Marketing: A Marketing Mix Perspective
Erkan Özdemir, Uludag University, Turkey
Accountability and Ethics in Knowledge Management
Frank Land, London School of Economics, UK
Urooj Amjad, London School of Economics, UK
Sevasti-Melissa Nolas, London School of Economics, UKManagement Theory: A Systems Perspective on Understanding
Management Practice and Management Behavior
John Davies, Victoria University of Wellington, New Zealand
Global Issues in Human Resource Management and Their Significance to Information Organizations and Information Professionals
Gail Munde, East Carolina University, USA
Does User Centered Design, Coherent with Global Corporate Strategy,
Encourage Development of Human Resource Intranet Use?
Karine Guiderdoni-Jourdain, Université de la Méditerranee, France
Ewan Oiry, Université de la Méditerranee, France
Holland’s Vocational Theory and Personality Traits of Information Technology Professionals
John W Lounsbury, University of Tennessee at Knoxville and eCareerFitcom, USA
R Scott Studham, Oak Ridge National Laboratory, USA
Robert P Steel, University of Michigan-Dearborn, USA
Lucy W Gibson, eCareerFitcom & Resource Assoiciates, USA
Adam W Drost, eCareerFitcom, USA
Do Insecure Systems Increase Global Digital Divide?
Jawed Siddiqi, Sheffield Hallam University, UK
Ja’far Alqatawna, Sheffield Hallam University, UK
Mohammad Hjouj Btoush, Sheffield Hallam University, UK
Teleworking and the “Disability Divide”
John C Bricout, University of Central Florida, USA
Paul MA Baker, Georgia Institute of Technology, USA
Andrew C Ward, University of Minnesota, USA
Nathan W Moon, Georgia Institute of Technology, USA
A Unified View of Enablers, Barriers, and Readiness of Small to Medium
Enterprises for E-Business Adoption
Ritesh Chugh, CQUniversity Melbourne, Australia
Pramila Gupta, CQUniversity Melbourne, Australia
Against Strong Copyright in E-Business
D E Wittkower, Coastal Carolina University, USA
The Structure of Theory and the Structure of Scientific Revolutions:
What Constitutes an Advance in Theory?
Steven E Wallis, Institute for Social Innovation, USA & Foundation for the Advancement of Social Theory, USAEmerging Trends
This section highlights research potential within the field of global business while exploring uncharted areas of study for the advancement of the discipline Introducing this section are chapters that set the stage for future research directions and topical suggestions for continued debate Discussions assessing the potential of new technologies for user authentication (verification of the user’s identity) on the basis of a practical test and an analysis of trust are offered Another debate which currently finds itself at the forefront of research is the potential development and application of a ‘Social Network Scorecard’ (SNS) managerial tool to monitor social interchanges and relationships within and across organizations in order to assess the effectiveness of knowledge networks Found in these chapters, concluding this exhaustive multi-volume set are areas of emerging trends and suggestions for future research within this ever- and rapidly expanding discipline.Emerging Business Models: Value Drivers in E-Business 2.0 and towards Enterprise 2.0
Te Fu Chen, Lunghwa University of Science and Technology, Taiwan
Vision, Trends, Gaps and a Broad Roadmap for Future Engineering
Jan Goossenaerts, Eindhoven University of Technology, The Netherlands
Frank Possel-Dölken, RWTH Aachen University, Germany
Keith Popplewell, Coventry University, UK
Emerging Trends of E-Business
Pengtao Li, California State University, Stanislaus, USA
What is New with Organization of E-Business: Organizational Viewpoint of the Relationships in E-Business
Vojko Potocan, University of Maribor, Slovenia
Zlatko Nedelko, University of Maribor, Slovenia
Matjaz Mulej, University of Maribor, Slovenia
New Profession Development: The Case for the Business Process Engineer
Ying Tat Leung, IBM Almaden Research Center, USA
Nathan S Caswell, Janus Consulting, USA
Manjunath Kamath, Oklahoma State University, USA
Articulating Tacit Knowledge in Multinational E-Collaboration on New Product Designs
Kenneth David Strang, APPC IM Research, USA & University of Central Queensland, Australia
Study on E-Business Adoption from Stakeholders’ Perspectives in Indian Firms
Ranjit Goswami, Indian Institute of Technology, India
S K De, Indian Institute of Technology, India
B Datta, Indian Institute of Technology, IndiaThe Global Telecommunications Industry Facing the IP Revolution:
Technological and Regulatory Challenges
Harald Gruber, European Investment Bank, Luxembourg
Optimizing and Managing Digital Telecommunication Systems Using Data
Mining and Knowledge Discovery Approaches
Adnan I Al Rabea, Al Balqa Applied University, Jordan
Ibrahiem M M El Emary, King Abdulaziz University, Kingdom of Saudi Arabia
An ICT-Based Network of Competence Centres for Developing Intellectual Capital in the Mediterranean Area
Marco De Maggio, University of Salento, Italy
Pasquale Del Vecchio, University of Salento, Italy
Gianluca Elia, University of Salento, Italy
Francesca Grippa, University of Salento, Italy
Recognizing Innovation through Social Network Analysis: The Case of the Virtual eBMS Project
Grippa Francesca, University of Salento, Italy
Elia Gianluca, University of Salento, Italy
Organizational Password Policy
Alex Ozoemelem Obuh, Delta State University, Nigeria
Ihuoma Babatope, Delta State University, Nigeria
National Intellectual Capital Stocks and Organizational Cultures: A Comparison of Lebanon and Iran
Jamal A Nazari, Mount Royal College & University of Calgary, Canada
Irene M Herremans, University of Calgary, Canada
Armond Manassian, American University of Beirut, Lebanon
Robert G Isaac, University of Calgary, Canada
The Role of ICTs and the Management of Multinational Intellectual Capital
Mirghani S Mohamed, New York Institute of Technology, Bahrain
Mona A Mohamed, New York Institute of Technology, Bahrain
An Approach to Efficient Waste Management for SMEs via RBVOs
Stamatia-Ann Katriou, ALTEC SA, Greece
Ioannis Ignatiadis, Kingston University, UK
Garyfallos Fragidis, Technological Educational Institute of Serres, Greece
Evangelos Tolias, ALTEC SA, Greece
Adamantios Koumpis, ALTEC SA, Greece
Supply Chain Risk Management Driven by Action Learning
HP Borgman (Hans), University of Leiden, The Netherlands
Wilfred Rachan, University of Leiden, The NetherlandsTailor-Made Distance Education as a Retention Strategy: The “Learning at the Workplace” Program in Thailand
Prathurng Hongsranagon, Chulalongkorn University, Thailand
Knowledge Redundancy, Environmental Shocks, and Agents’ Opportunism
Lucio Biggiero, University of L’Aquila, Italy
Embracing Guanxi: The Literature Review
Jilong Zhang, RMIT University, Australia
Nattavud Pimpa, RMIT University, Australia